Shipping policy

Last Updated: July 2026

Thank you for shopping with Velora.

We are committed to providing a smooth and reliable shopping experience. Please read our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • United States: 5–12 business days
  • Canada: 7–15 business days
  • United Kingdom: 5–10 business days
  • Australia: 7–15 business days
  • New Zealand: 7–15 business days
  • Europe: 5–12 business days
  • Other countries: 7–20 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

We offer Free Standard Shipping on all orders unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 2–5 business days to become active.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Velora is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs & Import Duties

International orders may be subject to customs duties or import taxes depending on the destination country.

These charges are the responsibility of the customer.

Contact

For any shipping-related questions, please contact us:

Email: velora2028@gmail.com